Support Center

Find answers to common questions, troubleshoot issues, and get the help you need.

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Get in touch with our support team for personalized help

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Access your account, analyses, and usage statistics

Response Time

We typically respond within 24-48 hours

Frequently Asked Questions

Troubleshooting Guides

Extension not appearing in browser

  1. Check if the extension is enabled in your browser settings
  2. Try refreshing the page
  3. Restart your browser
  4. Reinstall the extension if the issue persists

Analysis not working

  1. Make sure you have an active internet connection
  2. Check if you have remaining analyses in your plan
  3. Try refreshing the page and running the analysis again
  4. Clear your browser cache and cookies
  5. Contact support if the issue continues

Results not loading

  1. Check your internet connection
  2. Wait a few moments and refresh the page
  3. Try accessing your dashboard directly
  4. Clear your browser cache
  5. Contact support with your analysis ID if needed

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